Contact us

If you are concerned about speeding vehicles where you live or if you have any other road safety concerns, please contact the highways department of your local council in the first instance. The council as the responsible highway authority will then investigate any road safety issues and in the case of speeding complaints will collect speed data to establish the scale of any potential speeding problem and assess the location as part of their local Speed Management Procedures. Their assessment will determine what, if any, road safety intervention is necessary and if deemed appropriate, they will request enforcement support from Safer Roads Humber. Safer Roads Humber is unable to carry out any camera enforcement without an initial assessment by the responsible highways authority. The contact details for your local highways department can be found below:

East Riding of Yorkshire Council: Tel. 01482 393939; traffic.management@eastriding.gov.uk

Hull City Council: Tel. 01482 300300; traffic.services@hullcc.gov.uk

North East Lincolnshire Council: Tel. 01472 326300; traffic@nelincs.gov.uk

North Lincolnshire Council: Tel. 01724 297000; traffic@northlincs.gov.uk

Please ring the telephone helpline 01482 398200 which operates between 9am and 1pm Monday to Friday. The operator may ask you to verify your name, address, date of birth, driving licence number and the notice reference number. Please have this to hand to enable a quick response.

Or e-mail SCPEnquiryOfficer@humberside.pnn.police.uk

Please follow the instructions on the Conditional Offer form and send your form to:

Her Majesty’s Court and Tribunal Service (HMCTS)

North East Fixed Penalty Office
PO Box 223
Morley
Leeds
LS27 1DN

Please note - it can take up to 28 days to process the notice. If you need your driving licence to be returned to you urgently, please post the documents by Recorded Delivery.

If you have any further questions email them at wy-cecmcfpo@hmcts.gsi.gov.uk

The North East Fixed Penalty Office telephone number is 0113 307 6642. The operator may ask you to verify your name, address, date of birth, driving licence number and the notice reference number. Please have this to hand to enable a quick response.

Your question may be answered on our course page.

If you still have a question, please ring the telephone helpline (01482) 399065 which operates between 9am and 12noon Monday to Friday. The operator may ask you to verify your name, address, date of birth, driving licence number and the notice reference number. Please have this to hand to enable a quick response.

Please note our busiest times for this helpline are between 9am-10am.

Alternatively, e-mail safetyawarenesscourses@humberside.pnn.police.uk

!For clients attending online courses!

If you are having problems logging into an online course or have been waiting to be let into the meeting for some time, please contact our Customer Support Line on Tel. 01482 398252 (available both on weekdays and at weekends between 8.30am and 4pm) to talk to a member of staff who will be able to assist.

If you are looking to submit a Freedom of Information (FOI) request, please submit your request via Humberside Police's FOI request form:

https://www.humberside.police.uk/rqo/request/ri/request-information/rip/request-information-police/request-information-about-police/foi-request-form/

Safer Roads Humber is not a public authority under the terms of the Freedom of Information (FOI) Act. However, Humberside Police, who provide the administrative arm of the partnership, are one of the constituent partners who are a public authority.

In the first instance, FOI requests submitted to Safer Roads Humber are directed to Humberside Police. However, in situations where a body other than Humberside Police holds the information, requests may have to be redirected to one of the other partners. Applicants will be advised accordingly in the event that their request needs to be transferred.

If you would like the Safer Roads Humber Engagement Team to attend or present at your event, please email roadsafetyteam@humbersidefire.gov.uk.

If you are interested in Community Speedwatch, please contact the Humberside Police Community Speedwatch Coordinator via email CSW.Admin@humberside.pnn.police.uk.

For any other queries on Safer Roads Humber's activities, please email srh@humberside.pnn.police.uk.

!For clients attending online courses!

If you are having problems logging into an online course or have been waiting to be let into the meeting for some time, please contact our Customer Support Line on Tel. 01482 398252 (available both on weekdays and at weekends between 8.30am and 4pm) to talk to a member of staff who will be able to assist.